Getting Help Page
We have numerous resources to help you get up and running with a SmoothStepper!
Purchasing a SmoothStepper and other components:
You may purchase from our Distributors.
Our Getting Started page walks you though a lot of information you need to know!
We have a YouTube channel, which has videos showing how to do a lot of the setup and configuration for the SmoothSteppers. The main YouTube page also has additional videos that are not included in the playlists.
Our YouTube playlists to guide you through:
Our Software and plugin downloads:
Our documentation for the:
If you are having problems PLEASE INCLUDE the following information in your post:
- If you are using an ESS or USS.
- If you are using Mach3 or Mach4, and which version.
- Which version of the SmoothStepper plugin you are using.
- Also please include your .XML profile if it is Mach3, or your .ini profile if it is Mach4
If we determine that a remote session is the best way to help fix your problem, we may ask you to download the TeamViewer software from this primary link or the TeamViewer software from this secondary link. Please do not change the name of the file when you download it!